adobe creative suite 4 downloadCan't download Adobe Creative Suite 4?

So this is the situation:

I recently bought Adobe Production Suite 4
A month later I needed Indesign which wasn't in the production package, so I bought the ADOBE CREATIVE SUITE (which includes it).... When I pop in the adobe creative suite 4 downloadapplication CD, I'm not allowed to download Indesign.

*** What I've tried, and hasn't worked:
I tried deleting all the other programs which came with the PRODUCTION SUITE that I could download from the CREATIVE SUITE (Phadobe creative suite 4 downloadotoshop and illustrator)

I Deleted my trail version of Indesign...

NONE OF THESE HELPED... I need some serious suggestions fast.

Thanks you!
Call Adobe. Have your serial number(s) handy.